When Employees Are Struggling: What Business Leaders Need To Know
Every leader will eventually encounter it.
A valued employee begins missing deadlines. A high performer starts withdrawing. Team dynamics shift. Productivity changes. Someone discloses a mental health challenge. Or perhaps no one says anything at all, but something clearly isn’t right.
In these moments, many leaders want to help but aren’t sure how.
David H. Rosmarin, PhD, ABPP, explores what business leaders need to know about supporting employee mental health, responding effectively when concerns arise, and creating workplace environments where people feel supported without sacrificing accountability, performance, or professional boundaries.
Why This Training Matters
Mental health challenges affect every workplace, every industry, and every level of an organization. Yet many leaders receive little formal guidance on how to respond when employees are struggling—often navigating difficult situations without a clear roadmap, worried about saying the wrong thing, crossing professional boundaries, or creating unintended legal or organizational challenges.
At the same time, employees increasingly expect workplaces to recognize the impact mental health can have on well-being, performance, engagement, and retention.
Supportive leadership is not about becoming a therapist. It is about developing the awareness, communication skills, and practical tools needed to respond thoughtfully when mental health affects the workplace.
This training explores how leaders can build trust, foster psychological safety, support employees appropriately, and create healthier workplace cultures while balancing organizational responsibilities and performance expectations.
What You’ll Learn
- How mental health challenges can affect employee well-being, engagement, communication, and performance
- Practical ways leaders can respond when employees appear to be struggling
- How to balance support, accountability, professional boundaries, and organizational responsibilities
- Strategies for fostering psychological safety, trust, and healthy workplace culture
- When and how leaders can connect employees with appropriate resources and support systems
About the Expert
David H. Rosmarin, PhD, ABPP, is a clinical psychologist, program director at McLean Hospital, and associate professor of psychology at Harvard Medical School. He is the author of "Thriving With Anxiety: 9 Tools To Make Your Anxiety Work for You" and a regular keynote speaker and workplace mental health consultant.
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Note: Continuing medical education credits are not available for this training
Event Details
- Date: November 17, 2026
- Time: 12pm ET
- Length: 60 minutes
- Presenter: David H. Rosmarin, PhD, ABPP
- Format: Virtual Training
- Cost: Free
Supporting your team starts with knowing how to respond. Join us for this training to learn practical strategies for navigating mental health concerns in the workplace in ways that build trust without sacrificing accountability or performance.
Learning Objectives
By the end of this training, participants should be able to:
- Recognize ways mental health challenges may affect employees and workplace performance
- Identify appropriate leadership responses when employees appear to be struggling
- Explain the role psychological safety plays in workplace culture and employee well-being
- Apply communication strategies that support employees while maintaining professional boundaries
- Identify resources and supports that can help employees access appropriate care
Who Should Attend
This training may be especially valuable for:
- Workplace & Organizational Leaders
- Business Owners & Executives
- Human Resources Professionals
- Managers & Supervisors
- Health Care Leaders
- Education Leaders
- Community & Nonprofit Leaders
- Team Leads & Emerging Managers
Wait! There’s More!
Explore 100+ expert-led sessions on key mental health topics. Designed for professionals and community members alike, the library offers accessible, high-quality education in a flexible format.
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